Effective Operations Management requires multiple levels of analysis and monitoring.  Each level is usually well-defined within an organization, though they may vary among organizations and industries.  The size of an organization has a strong influence on the number of levels and the makeup and responsibilities of each.
     In this installment of “The Third Degree,” one possible configuration of Operations Management levels is presented.  To justify, or fully utilize, eight distinct levels of Operations Management, it is likely that an organization so configured is quite large.  Therefore, the concepts presented should be applied to customize a configuration appropriate for a specific organization.

     Standards and guidelines published by industry groups or standards organizations typically undergo an extensive review process prior to acceptance.  A number of drafts may be required to refine the content and format into a structure approved by a committee of decision-makers.
     As one might expect, the draft review and approval process is not consistent for every publication.  The number of drafts, time to review, and types of changes requested will vary.  Though each review is intended to be rigorous, errors often remain in the approved publication.  The content may also require interpretation to employ effectively.
     This is certainly true of the aligned AIAG/VDA FMEA Handbook.  In this installment of the “FMEA” series, the Handbook’s errors and omissions, opacities and ambiguities will be discussed.  Where possible, mistakes will be corrected, blanks filled in, and clarity provided in pursuit of greater utility of the Handbook for all FMEA practitioners.